Shipping and returns

Delivery

• Delivery is free on every order.
• We deliver anywhere in India that Delhivery reaches. We don't ship outside India yet.
• Orders are packed in Bengaluru and sent within 1–2 business days of payment.
• Delivery usually takes 3–5 business days to metro cities and 5–7 business days elsewhere. Holidays, busy periods and courier delays can add time.
• You'll get a Delhivery tracking link by email once your order ships.

Cancelling an order

You can cancel any time before your order ships. Email contact@himalayanberry.in with your order number and we'll refund the full amount to the way you paid. Refunds usually reach your account within 5–7 business days. Once an order has shipped it can't be cancelled.

Damaged or leaking cans

If a can arrives leaking, badly dented or with a broken seal, email contact@himalayanberry.in within 24 hours of delivery with your order number and clear photos or a video of the cans and the packaging. Once we've checked it, we'll send a replacement or refund the full amount.

Opened cans

Because it's a drink, opened or partly finished cans can't be returned or refunded.

First Sip Guarantee

On your first order from himalayanberry.in, if you don't like your first can, message us within 24 hours of opening it with your order number and a photo of the opened can. We'll send a replacement pack or give you store credit of the same value. One claim per customer and address. The full conditions are in our terms.